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FAQ

HeyTap Account

HeyTap Cloud

Theme Store

Games/Game Space

HeyTap other apps

How to recovery account

Delete HeyTap account

How to change the bound mobile number/email of HeyTap account？

How to backup/sync your personal data via HeyTap Cloud?

Lock Screen Magazine doesn't work/Lock Screen Magazine doesn't change

Common feature of Theme Store

How to use Lock Screen Magazine?

Purchased themes and fonts in Theme Store were lost, how to get them back?

Game Space is lost, how to get it back？

How to block and receive calls/notifications via Game Space in the game？

How to change the content of Lock Screen Magazine?

How to close Lock Screen Magazine？

Points & daily use

Self-service

Account password
Delete Account
Manage Cloud Data

Customer Service Mailboxes

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